Safety Center

Last Updated: October 21, 2025

Effective Date: October 21, 2025

CRITICAL SAFETY DISCLAIMER: This Safety Center provides information about available safety features and user responsibilities. However, the operator CANNOT and DOES NOT guarantee user safety. This Service is provided "AS IS" with extremely limited moderation capabilities. Users assume ALL RESPONSIBILITY for their own safety and must exercise extreme caution in all interactions.

ADULT-ONLY SERVICE (18+ STRICT REQUIREMENT): This Service is exclusively for individuals who are at least 18 years of age or the age of majority in their jurisdiction, whichever is higher. Users under 18 are strictly prohibited under any circumstances. By accessing this Service, you represent, warrant, and covenant that you meet this age requirement. The safety features described herein are designed for adult users capable of protecting themselves.

1. Introduction and Scope

This Safety Center outlines the technical safety features available in Ping&Wink and provides guidance on responsible use. However, users must understand the following fundamental limitations:

Service Operation Reality:

2. Built-In Safety Features

The Service implements several technical features designed to enhance privacy and provide user control:

Safety Feature Description Limitations
Complete Anonymity No names, email addresses, phone numbers, or photographs required or collected Users can still be identified through behavioral patterns or information they voluntarily share
Automatic Expiration Vibes expire after 24 hours; chat messages deleted after 9 minutes maximum Other users can screenshot content before expiration; expired content may persist in backups temporarily (up to 90 days)
Location Randomization Optional "soft location" mode adds 80-120 meter randomization to coordinates Location privacy is a technical enhancement, not a security guarantee; determined users may infer actual location through patterns
Instant Ban Function One-tap user blocking that restricts access for minimum 7 minutes Bans are temporary; banned users can return after expiration; determined users can create new accounts
Report System In-app reporting of Terms of Service violations NO guarantee of review or action; reports may never be reviewed; no notification of outcomes
Content Filter Automated detection of personal information and inappropriate content in messages Filters can be circumvented through creative spelling, coded language, or abbreviations

Feature Effectiveness Disclaimer: While these features provide technical safeguards, they are NOT foolproof. Determined malicious users can circumvent protections. Users must not rely exclusively on technical features for their safety and must exercise constant vigilance and good judgment.

3. User Responsibility and Self-Protection

PRIMARY RESPONSIBILITY: Users bear sole and exclusive responsibility for their own safety while using the Service. The operator provides tools, but users must actively protect themselves.

3.1 Essential Safety Practices

Users MUST adhere to the following safety practices to protect themselves:

Information Protection:

Interaction Boundaries:

Active Self-Moderation:

3.2 What the Operator CANNOT Do

Users must understand that the operator has NO ability to:

4. Recognizing and Responding to Red Flags

4.1 Suspicious Behavior Indicators

Immediately ban and report users who exhibit the following behaviors:

Critical Warning Signs:

4.2 Response Protocol

When encountering suspicious behavior:

  1. Immediately ban the user (do not engage further)
  2. Report the violation using in-app reporting (no guarantee of review)
  3. Exit the conversation without explanation
  4. Do not retaliate or attempt to "expose" the user
  5. Document evidence (screenshots) if considering legal action
  6. Contact law enforcement if behavior constitutes a crime

5. Privacy Protection

5.1 Location Privacy

While the Service implements location randomization, users must understand:

Location Safety Recommendations:

Temporal Privacy Protection: Location data associated with your vibe is automatically deleted after 24 hours. This 24-hour window balances service functionality (allowing users in different time zones to connect) with privacy protection (limiting the temporal window of location exposure).

5.2 Data Protection Overview

For comprehensive information about data collection, use, and protection, please review our complete Privacy Policy at https://pingandwink.com/privacy.html.

Key Privacy Points:

Data Security Disclaimer: While we implement commercially reasonable security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information. Data breaches may occur despite security measures. Users assume all risk associated with data transmission and storage.

6. Emergency Situations and Crisis Resources

CRITICAL EMERGENCY DISCLAIMER: The operator of this Service CANNOT provide assistance in emergency situations. DO NOT contact the operator for urgent help. DO NOT rely on the operator to intervene in dangerous situations. Contact appropriate emergency services immediately.

6.1 Immediate Danger

If you are in immediate physical danger:

6.2 Criminal Activity Reporting

If you witness or are victim of criminal activity through the Service:

Law Enforcement Cooperation: The operator cooperates with law enforcement when presented with valid legal process. We may disclose user information in response to lawful requests without user notification.

6.3 Mental Health and Crisis Support

If you or someone you're interacting with expresses suicidal ideation or mental health crisis:

International Crisis Resources:

Regional Crisis Services:

Operator Limitations: The operator is NOT equipped to provide mental health support, crisis intervention, or suicide prevention services. Do NOT rely on the operator for mental health emergencies. Contact qualified crisis professionals immediately.

7. Reporting Violations

7.1 In-App Reporting System

The Service provides an in-app reporting mechanism for Terms of Service violations. However, users must understand severe limitations:

Reporting System Limitations:

7.2 What to Report

While recognizing reporting limitations, users should report:

7.3 Direct Contact for Serious Issues

For serious safety concerns that require human attention:

Response Expectations: Urgent safety reports may receive priority review, but response is not guaranteed. Typical response time is 48-72 hours if responded to at all. For immediate threats, contact law enforcement, not the operator.

8. Account Security

8.1 Device Security Responsibility

Users are solely responsible for securing their devices:

8.2 Network Security

Protect your connection:

9. Community Safety Standards

For comprehensive behavioral expectations, please review our complete Community Guidelines at https://pingandwink.com/guidelines.html.

Core Principles:

Zero Tolerance Violations:

10. Enforcement Limitations

ENFORCEMENT REALITY: Users must understand that enforcement of Community Guidelines and Terms of Service is severely limited due to operational constraints of a solo-operated service.

What Users Should NOT Expect:

Primary Enforcement Mechanism: The user-initiated ban function is the primary and most effective enforcement tool. Users must protect themselves through active use of blocking features rather than relying on operator intervention.

11. Contact and Support

Support Contact Information:

Response Time Expectations:

12. Legal Framework

User safety and conduct are governed by multiple legal documents that together form a comprehensive legal framework:

Users must review and comply with all documents. In case of conflict between documents, the Terms of Service control.

13. Disclaimers and Liability Limitations

COMPREHENSIVE SAFETY DISCLAIMER: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

Service Provision Model: This Safety Center describes aspirational safety practices and available tools. However, users acknowledge that:

14. Modifications to Safety Center

The operator reserves the right to modify this Safety Center at any time without notice. Modifications are effective immediately upon posting at this URL. Users are responsible for periodically reviewing this document.

The operator has no obligation to provide individual notice of changes to safety features, policies, or practices.

15. Final Acknowledgments

BY USING THIS SERVICE, YOU ACKNOWLEDGE AND AGREE THAT:

Honesty Statement: This Service is operated by a single individual as an independent project. There is no safety team, no 24/7 monitoring, no guaranteed moderation, and no guarantee that reports will be reviewed or acted upon. The safety features described are technical tools that users must actively employ to protect themselves. If you require a heavily monitored, professionally moderated service with guaranteed safety oversight, this is not the appropriate service for you. Users must be self-sufficient adults capable of protecting themselves using the provided tools.

© 2025 Ping&Wink. All rights reserved.

Service operated as an independent application under French and European Union law.

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